Edited: Resloved - Damco Fixed the problem: Problems with the design of shelving in our Corner Kitchen Cabinet - a lesson learnt.

*** Edited 27/5/14 - Damco has since fixed all the problems associated with the cabinetry. They provided, free of charge new shelve that was deeper than the original shelving. I was originally disappoint but having spoken to Szabi the project manager, he agreed to provide us with the fix. Very happy!!***


Further from the defects found during our kitchen install, we uncovered some shelving design flaws.

To be fair, we never discussed the corner cabinet shelving, as we assumed that the design would allow for maxing use of space. We were wrong to assume this.

We were never provided with information on what the corner shelving we would be provided.

This is our kitchen cabinet shelves - the large hole cut out has just wasted a heap of storage space. Damco has advise that we can change at a cost $$$$ to us. We were ever informed what the shelves would look like or consulted. I am annoyed about that, we are not kitchen specialist, and we only assume this would taken care off by Damco.

At the end of the day its a lesson learnt to find out in details/specification about everything; however, minute the detail.

 

My mum's corner cabinet is of the same dimension - her shelving design has been very well thought of by her kitchen designer. Her shelves are layered with appropriate depth maximising shelf space.

Quality issues in workmanship continues - Pending Fix.

Moving in the Kitchen and quality issues translate into the Kitchen from the bathroom. Damco told us the kitchen was their speciality, and we really had nothing to worry about.

So here is the list that I didn't have to worry about:

Kitchen Defect 1: Pantry Cabinet damaged during install. Damco has agreed to remake new panels. Every now has be removed and reinstalled.

Kitchen Defect 2: Overhead cabinet was damaged. Damco has agreed to remake new panels and fix the item.

Kitchen Defect 3: The cabinet directly behind the fridge overhead has a gap and is left exposed. You would think that the installer would have notice this defect and closed up the hole. But the resounding theme is clear now, that the Damco team's attention to detail and common sense is lacking. Damco has to date been silent on whether they will fix this.

Kitchen Defect 4: We work full time, and we are finding it hard and frustrating to have to continuously Quality check all their work. We were continuously promised by Damco that their strengths was attention to detail and quality of their workmanship, and we had nothing to worry about. To date, these claims by DAMCO has not translated into action. Overhead cabinets hinges installed are not the specified soft close hinges. Damco has agreed to fix this.

Kitchen Defect 5: Overhead cabinet was install without edging finish. the raw particle board exposed. Again there is no attention to detail. Damco has agreed to fix this.

Any confidence in Damco that I have left is quickly disappearing.